Privacy Policy

At Classic Gold and Jewellery, we prioritize the protection of your privacy and adhere to stringent standards in managing your personal information. Our privacy practices are in strict compliance with the Personal Data Protection Act 2012 (PDPA) in Malaysia.

This Privacy Policy elucidates how Classic Gold and Jewellery manages your personal information, encompassing the collection, recording, usage, storage, retention, transfer, and disclosure thereof.

By accessing the Classic Gold and Jewellery website or providing us with your personal data through any means, including website interactions, inquiries, membership forms, or purchases, you implicitly consent to the terms outlined in this Privacy Policy.

1. Consent & Data Collection

The terms “Personal Data” and “Personal Information” encompass any information collected by us that identifies you or renders you reasonably identifiable. Personal data is acquired through various channels, including in-store interactions, inquiries, membership applications, online engagements, and transactional activities. This information may comprise your name, contact details, demographic particulars, preferences, and payment details in case of transactions.

Certain personal data, as indicated by Classic Gold and Jewellery, may be obligatory for the fulfillment of specific Purposes, as detailed in the subsequent section. Failure to provide such information may impede our ability to fulfill said Purposes.

2. Purpose(s)

Personal data collected by Classic Gold and Jewellery is utilized for the following purpose(s):

VIP membership registration, verification, and entitlement to membership privileges
Customer account registration and access on the Classic Gold and Jewellery website
Customization of content on the Classic Gold and Jewellery website
Product reservations
Product servicing and repair
Addressing customer inquiries and requests
Customer service provisions
Notifications regarding new showrooms, events, offers, products, and services
Participation in events, contests, and lucky draws

3. Disclosure of Information

Classic Gold and Jewellery may disclose your personal data to third-party service providers or agents, both locally and internationally, for one or more of the aforementioned Purposes. These entities, when engaged by Classic Gold and Jewellery, are bound by confidentiality obligations and are authorized to utilize personal information solely for the specified function.

We do not lease or sell your personal information to third parties for their marketing endeavors without your explicit consent.

4. Accessing, Correcting, and Amending Your Personal Data

Where applicable, we undertake reasonable measures to verify the accuracy of personal information collected. However, you bear primary responsibility for the accuracy and completeness of all information submitted.

You may access, review, correct, and amend your personal data by updating your profile. Alternatively, if you provided personal data through our website, stores, inquiries, or membership forms, you may request corrections or amendments by contacting our customer service department. Classic Gold and Jewellery will accommodate requests for data access, amendment, or deletion to the extent mandated by law.

5. Retention of Information

Your personal data will be retained for the duration necessary to fulfill the purposes for which it was collected, for business or legal objectives, or in adherence to applicable laws.

In the event of unsubscribing from our mailing list or opting out of Classic Gold and Jewellery newsletters, please note that your personal data may still be retained in accordance with legal stipulations.

6. Confidentiality and Security

Classic Gold and Jewellery maintains appropriate technical, administrative, and physical safeguards to prevent unauthorized access, collection, usage, disclosure, alteration, or disposal of personal information. Internal protocols mandate employees and data processors to uphold the confidentiality of held personal information.

7. Policy on Telephone Numbers Registered with the DNC Registry

Unsolicited telemarketing messages will not be dispatched to telephone numbers registered under the Do-Not-Call Registry (“DNC Registry”), except with clear and unambiguous consent. However, Classic Gold and Jewellery may contact you at such numbers in permissible circumstances outlined by the DNC Registry. Should you wish to discontinue receiving such messages, please reach out to us at